Privacy Policy for Spaqi Consulting L.L.C
Last Updated: 08.2025
Thank you for using our software. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software.
By using the Software, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Software.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name, email address, contact details (if provided by you).
- Account credentials (if registration is required).
- Payment information (if applicable, processed securely via a third-party provider).
B. Non-Personal Information
- Device information (e.g., IP address, browser type, OS).
- Usage data (e.g., features accessed, time spent in the Software).
- Cookies or tracking technologies (if used, explain purpose).
C. Data from Third Parties
- If you log in via social media or other services, we may receive limited profile information.
2. How We Use Your Information
We use the collected data for:
- Providing and improving the Software.
- Customer support and communication.
- Security, fraud prevention, and legal compliance.
- Analytics to enhance user experience.
- Marketing (only with your consent, where required by law).
3. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Service Providers (e.g., hosting, analytics, payment processors).
- Legal Authorities (if required by law or to protect rights).
- Business Transfers (in case of merger/acquisition).
4. Data Security
We implement industry-standard measures (e.g., encryption, access controls) to protect your data. However, no method is 100% secure.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete data.
- Right to Erasure ('Right to be Forgotten'): You can request that we delete your personal data, subject to certain legal obligations.
- Right to Restrict Processing: You can request that we limit the processing of your personal data.
- Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.
- Right to Object: You can object to the processing of your data for direct marketing or other legitimate interests.
- Right to Withdraw Consent: Where we rely on your consent for processing, you have the right to withdraw it at any time.
To exercise these rights, please use our contact form. We will respond to your request in accordance with applicable law.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. International Data Transfers
If data is transferred outside your country, we ensure adequate protections (e.g., GDPR safeguards for EU users).
8. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with a revised "Last Updated" date.
9. Contact Us
For questions or requests regarding this Privacy Policy, please contact us:
Spaqi Consulting L.L.C.Email: Contact@spaqi.net
Phone: +1 216 202 5510
4 8/45 Bedri Pejani
Fushe Kosove 1200
Kosovo